The Reef Coco Beach Resort & Spa, Playa del Carmen - Reviews, Room Options & Prices 2025

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About the Hotel

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Mexico, 77710

The 4-star Reef Coco Beach Resort & Spa, situated just blocks from the famous 5th Avenue in Playa del Carmen, combines beachfront positioning with family-focused amenities, featuring a pool area and The Reef Travel Shop for customized experiences.

Modern Room Amenities

All rooms at The Reef Coco Beach feature king size or double beds, private bathrooms with hairdryers and vanity mirrors, air conditioning, and flat-screen TVs. Rooms include balconies offering garden, pool, or sea views.

Dining and Bars

The Miramar buffet restaurant serves breakfast from 7 AM to 11 AM and lunch from 12:30 PM to 3 PM. La Cascada lobby bar operates from 12 PM to 11 PM, while Bar & Mar offers beachfront cocktails with international spirits.

Pool and Services

The Reef Coco Beach Resort's thatched-roof swim-up pool bar serves domestic drinks and non-alcoholic beverages. Restaurant menus are accessible via QR codes provided at check-in.

Central Beach Location

The resort is a five-minute walk from 5th Avenue, fifteen minutes from the Cozumel Island ferry, and 45 minutes from Cancun International Airport. Nearby attractions include La 5ta Hacienda and Martina Beach Club within 0.5 miles.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room Garden View

Max:

2 persons

29 m²

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

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Superior Room Pool View

Max:

2 persons

29 m²

Bed options:

1 King-size bed

Pool view

Shower

Balcony

room details

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Fragata Beach Club Superior Room

Max:

2 persons

29 m²

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

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Getting around

A guide to all available transportation options

City Centre

Playa del Carmen 1.7 km

Airports

Aeropuerto de Playa del Carmen (PCM) 3.5 km

Cancun (CUN) 55.7 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Variety

“I was thoroughly impressed with the food options at The Reef Coco Beach Resort! The buffet had an endless array of choices, and I particularly loved the made-to-order chilaquiles at breakfast. The Japanese restaurant was a highlight for me, offering a good hibachi experience. I also enjoyed grabbing tacos from the snack bar late at night; they were simply delicious!” view full review

Relaxing Experience

“During my stay, I had the chance to experience a couples massage, and it was an absolute treat. The spa ambiance was tranquil, which helped us unwind completely. I also appreciated the variety of leisure activities available, from aqua gym classes in the pool to the entertainment provided by the resort staff, keeping things lively and fun.” view full review

Great for Kids

“As a family traveler, I was delighted to see the dedicated Kids Club run by Maia. She had such an amazing energy, ensuring the kids had fun-filled days with various activities. My daughter was a little shy at first, but Maia made her feel welcome and engaged, which made our family vacation even more enjoyable.” view full review

Comfortable Accommodations

“The room I stayed in was spacious and kept impeccably clean. I appreciated the comfortable bedding, which made for restful nights after busy days. The room featured heavy blankets and large pillows, ensuring a good night's sleep. Overall, the accommodations added a cozy touch to my visit, enhancing my overall experience.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Hairdresser
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Cycling
Tennis court
Golf course
Billiard tables
Darts
Table tennis
Fishing

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Mexico, 77710

Map view

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

1.9 km

Mall

Quinta Alegria Shopping Mall

1.5 km

Beach

Mamita's Beach Club

750 m

Beach

Kool Beach Club

940 m

Av. Benito Juárez

Los Fundadores Park

2.2 km

Gallery

Tierra Huichol

660 m

Gallery

Galeria Luis Sottil

890 m

Gallery

La Galeria de Playa Art Gallery

940 m

Avenida entre 24 y 34 calles 5a

Caminarte

940 m

Gallery

Riviera Art Gallery

1.2 km

Beach

Playacar

1.5 km

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

1.2 km

Museum

3D Museum of Wonders

2.1 km

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

1.3 km

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

760 m

Av.10 Manzana 144

The Union

680 m

Museum

Museo Frida Kahlo Playa Del Carmen

2.0 km

Beach

Playa Mamitas

910 m

Store

ME Dive Center

860 m

Calle 88 Norte

Playa Publica 88

2.2 km

Night club

Coco Bongo

1.9 km

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

1.6 km

Aquarium

Aquarium Beach

1.7 km

Shopping Area

Plaza Las Americas

1.2 km

Beach

Point Esmeralda

2.6 km

Church

Nuestra Senora del Carmen Catholic Church

3.2 km

Nearby

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

520 m

Albatros

Martina Beach Club

210 m

Beach

Shangri-la's Beach

530 m

Shangri-la Caribe Beach Village Resort

500 m

Restaurants

Salento

250 m

Avenida 46 Norte

Ojo De Agua Pdc

350 m

Av. CTM 20

It Ganesha

440 m

Calle 44 Corner with 1ra Avenida Norte

El Zorro Plateado

490 m

Avenida 1

Balche Playa

550 m

Quinta Av

La Cueva del Chango

670 m

38th Street Between 5ta Avenue And the Sea Zazil Ha

Luma taverna del mar

490 m

Calle 38 Entre Albatros y Flamingo Condominio Pueblito Escondido

Trujillos Cantina de Selva

590 m

Av 38 Mz 200 Lt 03 Colonia Gonzalo Guerrero entre Calle 1ra Note y Calle Flamingos

Colectivo Mexicano Cervecero

630 m

5th Ave Between Calle 40 and 42

El pirata

670 m

Calle 40 Mza 143 LT 7 Col.Zazil-Ha Entre 5 Av Y 10 Av

PIOLA Playa del Carmen

670 m

Av. 38 esquina 1ra Norte - Local 1 - Plaza Via 38

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

8.2

Location

8.6

Service

7.8

Dining

7.4

4/5 based on 6906 reviews

#65 based on Tripadvisor

Arthur

United States, March 2025

6.6/10

I had a lovely time at The Reef Coco Beach Resort & Spa, especially enjoying the friendly staff and plenty of activities. However, the dining options were a mixed bag, with the buffet leaving a lot to be desired. The location was perfect, just a short walk to 5th Avenue, but some areas felt a bit neglected.

Rooms

8.0

My room was spacious and clean, though some parts had a strange odor. Rooms also have nice balconies to enjoy the views.

Service

7.0

The staff were mostly friendly and helpful, especially Yuliana the concierge, who really went out of her way to book everything for us. However, I did experience some issues with slow drink service.

Location

9.0

Great location within walking distance from the main shopping area and beach access, which I loved. I had no trouble getting around.

Dining

6.0

While the buffet was disappointing and at times cold, I found the a la carte restaurants to be better. The snack bar had some decent options, but could use more variety.

Facilities

7.0

The pool area was nice with plenty of loungers available, but I felt there could be more bathrooms near the beach. The activity options were enjoyable and varied.

John

United States, March 2025

6.4/10

I had a lovely stay at The Reef Coco Beach Resort & Spa. The atmosphere was perfect for relaxation, and the staff were incredibly friendly and attentive. However, the beach area was less appealing due to some seaweed, and I wish there were more organized activities available. Overall, it's a great place for a peaceful getaway! 🌴☀️

Rooms

8.0

My room was clean and comfortable, with fresh towels and toiletries. I appreciated having two beds, but some noise from the bar below was bothersome.

Service

9.0

The staff really made my experience wonderful! From the welcoming reception to the friendly bar staff, everyone was helpful and attentive. Special shoutout to the entertainment crew who brought so much joy.

Location

8.0

The resort is conveniently located right by the beach, making it easy to enjoy walks in the area, despite the seaweed challenge. It's situated on a quieter street, away from the hustle and bustle.

Dining

7.0

The dining options were generally good, with a variety of foods available at the buffet. The Italian restaurant was a highlight for me, but the buffet could use a bit more variety.

Facilities

7.0

The resort has excellent facilities including a beautiful pool and options for activities like car hire and tours. However, I would have liked more organized entertainment.

Donna

United States, March 2025

6.4/10

I recently spent six days at The Reef Coco Beach Resort & Spa. The location was beautiful and the resort had a nice level of tranquility, which I appreciated. however, I found the food disappointing overall. The staff were friendly and helpful, but my experience upon check-in was less than ideal. The bed in my room was quite hard, though my wife didn't mind it as much. Overall, despite a few challenges, I ended up having a great trip.

Rooms

7.0

The bed in my room was notably hard, which I personally found uncomfortable. though my wife liked it. The room itself was decent and clean.

Service

6.0

Most of the staff were amazing and friendly, but my check-in experience with Benito was frustrating and left a bad impression at first. The communication around our taxi request was also mishandled, which could have been better.

Location

7.0

The resort is right on the beach and it's a short walk to 5th Avenue, which I really enjoyed. although the area around the resort felt lower class. The noise from the nearby Sports Bar was also something I noticed.

Dining

5.0

Unfortunately, the food wasn't great overall. I found the buffet items to be often cold and greasy, and the other restaurants didn't impress either. The only enjoyable food came from the snack bar.

Facilities

7.0

The amenities around the pool were nice, and I loved being able to swim in the ocean and the pool as well. but the seaweed issue did deter us from swimming in the ocean at times.

Bill

United States, February 2025

5.4/10

My stay at The Reef Coco Beach Resort & Spa was a good experience filled with relaxation and fun. The staff were exceptionally friendly and attentive, making my time there feel special. The dining options were varied and delicious, especially the Italian and Japanese restaurants that left me hooked. That said, I did encounter some minor issues with the room arrangements and pressure from vacation club sales, which could have detracted from the overall experience.

Rooms

8.0

I stayed in a comfortable Premium Partial Ocean View room that was always kept spotless. However, I would have preferred if the beds were larger, as it felt a bit cramped for my family of four.

Service

7.0

The service was generally fantastic, with staff always ready to help. I especially appreciated the friendly reception and the bar staff; they truly made our stay enjoyable. However, I faced some stress due to the vacation club pressure, which was less than ideal.

Location

9.0

The resort's location is just perfect. It’s within walking distance to the vibrant 5th Avenue, yet tranquil enough to relax by the beach. I loved the easy access to nearby attractions and good restaurants, which made it convenient to explore the area.

Dining

10.0

Dining was one of the highlights of my stay. The buffet had a broad selection that changed daily, while the specialty restaurants offered good meals that kept me coming back for more. I particularly enjoyed the Italian restaurant's dishes and the fun dining experience at the Japanese restaurant.

Facilities

8.0

The resort offered great facilities, including free kayak rentals and a lovely spa that my friend enjoyed thoroughly. The overall cleanliness and upkeep of the area enhanced the experience, although there were minor hiccups in room amenities like the lack of a safe.

George

United States, November 2024

5.2/10

My stay at The Reef Coco Beach Resort & Spa was quite enjoyable. The overall vibe of the resort was friendly and inviting, making for a relaxing atmosphere. While I appreciated the variety and quality of the food, I did notice some areas in need of maintenance, especially around the public spaces. However, the staff's attentiveness and the small size of the resort really made a difference in my experience.

Rooms

10.0

I stayed in a spacious Superior Double Room, complete with fresh towels and toiletries. The room was comfortable and had a nice balcony to enjoy the views.

Service

10.0

The service was really good, especially at the lobby reception desk. I appreciated how friendly and helpful the staff were throughout my stay.

Location

10.0

The resort is perfectly situated close to downtown Playa del Carmen. It was great to be able to walk to shops and restaurants easily.

Dining

9.0

I found the dining options to be quite impressive for an all-inclusive resort. The buffet had a great variety, and I loved the Italian and Samurai restaurants.

Facilities

8.0

While the facilities were generally nice, I did notice that some public areas could use some upgrades, particularly the gym and the pool tiles.