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The Reef Coco Beach Resort & Spa Playa del Carmen, Playa del Carmen
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Key details
About the Hotel
Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
The 4-star Reef Coco Beach Resort & Spa, situated just blocks from the famous 5th Avenue in Playa del Carmen, combines beachfront positioning with family-focused amenities, featuring a pool area and The Reef Travel Shop for customized experiences.
Modern Room Amenities
All rooms at The Reef Coco Beach feature king size or double beds, private bathrooms with hairdryers and vanity mirrors, air conditioning, and flat-screen TVs. Rooms include balconies offering garden, pool, or sea views.
Dining and Bars
The Miramar buffet restaurant serves breakfast from 7 AM to 11 AM and lunch from 12:30 PM to 3 PM. La Cascada lobby bar operates from 12 PM to 11 PM, while Bar & Mar offers beachfront cocktails with international spirits.
Pool and Services
The Reef Coco Beach Resort's thatched-roof swim-up pool bar serves domestic drinks and non-alcoholic beverages. Restaurant menus are accessible via QR codes provided at check-in.
Central Beach Location
The resort is a five-minute walk from 5th Avenue, fifteen minutes from the Cozumel Island ferry, and 45 minutes from Cancun International Airport. Nearby attractions include La 5ta Hacienda and Martina Beach Club within 0.5 miles.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Free parking
24-hour services
24-hour reception
24-hour security
Babysitting
Babysitting/Child services
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Hairdresser
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness center
Diving
Snorkeling
Canoeing
Cycling
Tennis court
Golf course
Pool tables
Darts
Table tennis
Fishing
Services
Paid airport shuttle
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's pool
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
1.2
mi
Mall
Quinta Alegria Shopping Mall
5100 ft
Beach
Mamita's Beach Club
2500 ft
Beach
Kool Beach Club
3100 ft
Av. Benito Juárez
Los Fundadores Park
1.4
mi
Gallery
Tierra Huichol
2200 ft
Gallery
Galeria Luis Sottil
3000 ft
Gallery
La Galeria de Playa Art Gallery
3100 ft
Avenida entre 24 y 34 calles 5a
Caminarte
3100 ft
Gallery
Riviera Art Gallery
3900 ft
Beach
Playacar
5000 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
4100 ft
Museums
3D Museum of Wonders
1.3
mi
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
4300 ft
Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
2500 ft
Av.10 Manzana 144
The Union
2300 ft
Museums
Museo Frida Kahlo Playa Del Carmen
1.2
mi
Beach
Playa Mamitas
3000 ft
Store
ME Dive Center
2900 ft
Calle 88 Norte
Playa Publica 88
1.3
mi
Night club
Coco Bongo
1.2
mi
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
5300 ft
Aquarium
Aquarium Beach
1.1
mi
Shopping Area
Plaza Las Americas
4100 ft
Beach
Point Esmeralda
1.6
mi
Church
Nuestra Senora del Carmen Catholic Church
2.0
mi
Nearby
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
1800 ft
Albatros
Martina Beach Club
700 ft
Beach
Shangri-la's Beach
1800 ft
Shangri-la Caribe Beach Village Resort
1700 ft
Restaurants
Salento
900 ft
Avenida 46 Norte
Ojo De Agua Pdc
1200 ft
Av. CTM 20
It Ganesha
1500 ft
Calle 44 Corner with 1ra Avenida Norte
El Zorro Plateado
1700 ft
Avenida 1
Balche Playa
1900 ft
Quinta Av
La Cueva del Chango
2200 ft
38th Street Between 5ta Avenue And the Sea Zazil Ha
Luma taverna del mar
1700 ft
Calle 38 Entre Albatros y Flamingo Condominio Pueblito Escondido
Trujillos Cantina de Selva
2000 ft
Av 38 Mz 200 Lt 03 Colonia Gonzalo Guerrero entre Calle 1ra Note y Calle Flamingos
Colectivo Mexicano Cervecero
2100 ft
5th Ave Between Calle 40 and 42
El pirata
2200 ft
Calle 40 Mza 143 LT 7 Col.Zazil-Ha Entre 5 Av Y 10 Av
PIOLA Playa del Carmen
2200 ft
Av. 38 esquina 1ra Norte - Local 1 - Plaza Via 38
Reviews and Ratings
Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
8.2
Location
8.6
Service
7.8
Dining
7.4
Guest reviews
6.0/10
based on 5 reviews
4/5
based on 6906 reviews
7.7
7.7/10 based on 1373 reviews
#65 based on Tripadvisor
Arthur
United States of America,
March
2025
6.6/10
I had a lovely time at The Reef Coco Beach Resort & Spa, especially enjoying the friendly staff and plenty of activities. However, the dining options were a mixed bag, with the buffet leaving a lot to be desired. The location was perfect, just a short walk to 5th Avenue, but some areas felt a bit neglected.
Rooms
8.0
My room was spacious and clean, though some parts had a strange odor. Rooms also have nice balconies to enjoy the views.
Service
7.0
The staff were mostly friendly and helpful, especially Yuliana the concierge, who really went out of her way to book everything for us. However, I did experience some issues with slow drink service.
Location
9.0
Great location within walking distance from the main shopping area and beach access, which I loved. I had no trouble getting around.
Dining
6.0
While the buffet was disappointing and at times cold, I found the a la carte restaurants to be better. The snack bar had some decent options, but could use more variety.
Facilities
7.0
The pool area was nice with plenty of loungers available, but I felt there could be more bathrooms near the beach. The activity options were enjoyable and varied.
John
United States of America,
March
2025
6.4/10
I had a lovely stay at The Reef Coco Beach Resort & Spa. The atmosphere was perfect for relaxation, and the staff were incredibly friendly and attentive. However, the beach area was less appealing due to some seaweed, and I wish there were more organized activities available. Overall, it's a great place for a peaceful getaway! 🌴☀️
Rooms
8.0
My room was clean and comfortable, with fresh towels and toiletries. I appreciated having two beds, but some noise from the bar below was bothersome.
Service
9.0
The staff really made my experience wonderful! From the welcoming reception to the friendly bar staff, everyone was helpful and attentive. Special shoutout to the entertainment crew who brought so much joy.
Location
8.0
The resort is conveniently located right by the beach, making it easy to enjoy walks in the area, despite the seaweed challenge. It's situated on a quieter street, away from the hustle and bustle.
Dining
7.0
The dining options were generally good, with a variety of foods available at the buffet. The Italian restaurant was a highlight for me, but the buffet could use a bit more variety.
Facilities
7.0
The resort has excellent facilities including a beautiful pool and options for activities like car hire and tours. However, I would have liked more organized entertainment.
Donna
United States of America,
March
2025
6.4/10
I recently spent six days at The Reef Coco Beach Resort & Spa. The location was beautiful and the resort had a nice level of tranquility, which I appreciated. however, I found the food disappointing overall. The staff were friendly and helpful, but my experience upon check-in was less than ideal. The bed in my room was quite hard, though my wife didn't mind it as much. Overall, despite a few challenges, I ended up having a great trip.
Rooms
7.0
The bed in my room was notably hard, which I personally found uncomfortable. though my wife liked it. The room itself was decent and clean.
Service
6.0
Most of the staff were amazing and friendly, but my check-in experience with Benito was frustrating and left a bad impression at first. The communication around our taxi request was also mishandled, which could have been better.
Location
7.0
The resort is right on the beach and it's a short walk to 5th Avenue, which I really enjoyed. although the area around the resort felt lower class. The noise from the nearby Sports Bar was also something I noticed.
Dining
5.0
Unfortunately, the food wasn't great overall. I found the buffet items to be often cold and greasy, and the other restaurants didn't impress either. The only enjoyable food came from the snack bar.
Facilities
7.0
The amenities around the pool were nice, and I loved being able to swim in the ocean and the pool as well. but the seaweed issue did deter us from swimming in the ocean at times.
Bill
United States of America,
February
2025
5.4/10
My stay at The Reef Coco Beach Resort & Spa was a good experience filled with relaxation and fun. The staff were exceptionally friendly and attentive, making my time there feel special. The dining options were varied and delicious, especially the Italian and Japanese restaurants that left me hooked. That said, I did encounter some minor issues with the room arrangements and pressure from vacation club sales, which could have detracted from the overall experience.
Rooms
8.0
I stayed in a comfortable Premium Partial Ocean View room that was always kept spotless. However, I would have preferred if the beds were larger, as it felt a bit cramped for my family of four.
Service
7.0
The service was generally fantastic, with staff always ready to help. I especially appreciated the friendly reception and the bar staff; they truly made our stay enjoyable. However, I faced some stress due to the vacation club pressure, which was less than ideal.
Location
9.0
The resort's location is just perfect. It’s within walking distance to the vibrant 5th Avenue, yet tranquil enough to relax by the beach. I loved the easy access to nearby attractions and good restaurants, which made it convenient to explore the area.
Dining
10.0
Dining was one of the highlights of my stay. The buffet had a broad selection that changed daily, while the specialty restaurants offered good meals that kept me coming back for more. I particularly enjoyed the Italian restaurant's dishes and the fun dining experience at the Japanese restaurant.
Facilities
8.0
The resort offered great facilities, including free kayak rentals and a lovely spa that my friend enjoyed thoroughly. The overall cleanliness and upkeep of the area enhanced the experience, although there were minor hiccups in room amenities like the lack of a safe.
George
United States of America,
November
2024
5.2/10
My stay at The Reef Coco Beach Resort & Spa was quite enjoyable. The overall vibe of the resort was friendly and inviting, making for a relaxing atmosphere. While I appreciated the variety and quality of the food, I did notice some areas in need of maintenance, especially around the public spaces. However, the staff's attentiveness and the small size of the resort really made a difference in my experience.
Rooms
10.0
I stayed in a spacious Superior Double Room, complete with fresh towels and toiletries. The room was comfortable and had a nice balcony to enjoy the views.
Service
10.0
The service was really good, especially at the lobby reception desk. I appreciated how friendly and helpful the staff were throughout my stay.
Location
10.0
The resort is perfectly situated close to downtown Playa del Carmen. It was great to be able to walk to shops and restaurants easily.
Dining
9.0
I found the dining options to be quite impressive for an all-inclusive resort. The buffet had a great variety, and I loved the Italian and Samurai restaurants.
Facilities
8.0
While the facilities were generally nice, I did notice that some public areas could use some upgrades, particularly the gym and the pool tiles.
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